A customer relationship management (CRM) system is a software that helps businesses manage and track their interactions with customers and potential customers. It can help businesses keep track of customer data, such as contact information, purchase history, and communication history. A CRM system can also help businesses automate marketing and sales tasks, such as sending out email campaigns and tracking leads.
For startups, a CRM system can be a valuable tool for managing customer relationships and growing the business. A CRM system can help startups keep track of their customers’ needs and preferences, and it can help them automate marketing and sales tasks. This can free up startups to focus on other important tasks, such as product development and customer service.